At MonarchPearls, our mission is to provide high quality pearl jewelry to our customers at an affordable price. While our jewelry is beautiful and timeless, the foundation of our business lies in the commitment we make to our customers: a promise of value. The credibility of a company’s promise of value results from persistence and consistency. Making these commitments is serious business. Just selling exquisite pearl jewelry at wholesale prices is not in itself, a promise of value. It begins with building a foundation of trust. Too often, we see a form of the shell game, which retailers play with the customer. The final price is some discount off of a retail price. What exactly does ‘retail price’ mean and how is it determined? What about appraisal value? Some sellers of pearl jewelry claim to have on-site appraisers. At MonarchPearls, every piece of fine pearl jewelry is appraised before any merchandise is approved for sale, by an independent certified appraiser to guarantee impartiality. Before you purchase any jewelry from MonarchPearls, you are assured that the value of each item was not manipulated in anyway. The price quoted to you is discounted on the appraised value, not an arbitrary retail price. In addition, we ship any size order to your door at no charge to you. Earning your trust is our most important goal. The most important question that we continually ask is: “Would you recommend MonarchPearls to a friend or colleague?” If you read our testimonials, you will see that so far the answer is. ’Absolutely’. This is what drives us every day to gain your trust and loyalty. It is our promise of value to you. Pearls of Promise™ As the partners of MonarchPearls, we created the Pearls of Promise™ program as a personal commitment to reach out and assist those in need. By contributing a portion of all sales made either directly or through this website, we are able to raise additional needed funds for various worthwhile causes. We thank you for the opportunity to provide exceptional pearl jewelry, with exceptional prices and service! Please feel free to contact us with questions or comments at customerservice@monarchpearls.com. Cynthia Norris President and Founder |